Restoration Times Publications values our customers privacy because our customers value their privacy and because we value our customers. Customer privacy is a priority in the online commerce brought to the customer through Restoration Times Publications.
All information pertaining directly to the customer is considered private. This information includes the following: name, mailing address, e-mail address, telephone number, date of birth, and credit card number.
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3. Who is authorized to view private information?
Restoration Times Publications staff are authorized to view the customer's private information (except for the credit card number) so that we are better able to serve that particular customer when and if the customer contacts us for questions and service. Restoration Times Publications staff members are authorized to view a customer's private information for business purposes, since we are responsible for completing orders made by the customer through the website.
Restoration Times Publications will release private information when such information is requested by federal, state, or local legal authorities. Restoration Times Publications will also release private information whenever necessary to protect the legal and physical well-being of Restoration Times Publications, the customer, and/or other individuals associated with Restoration Times Publications.
4. Who is not authorized to view private information?
Anyone who is not a Restoration Times Publications staff member or a staff member of a transaction service or financial institution involved in the financial transaction process, is not authorized to view private information under normal circumstances.
It is not the policy of Restoration Times Publications to release a customer's private information to businesses and organizations engaged in commercial mailings and the like. A customer submits private information for the exclusive purpose of completing an order and receiving service.
5. Are there security risks for which Restoration Times Publications cannot be held responsible?
Restoration Times Publications Secure Server Guarantee (see the Security / Guarantee) serves as the customer's guarantee of the security of all transactions made through Restoration Times Publications Secure Server using its integrated SSL (Secure Socket Layer) technology.
When a customer sends private information to Restoration Times Publications through any method other than the Restoration Times Publications Secure Server, no guarantee of the security of private information is provided. All e-mails, telephone calls, letters, and other forms of communication not through the Restoration Times Publications Secure Server, should be considered insecure and able to be intercepted in transit by unauthorized parties. Restoration Times Publications considers the likelihood of interception of such forms of communication by unauthorized parties low but finds it necessary to point out the risk of such interception.
6. Is there any other information that does not fit the "private" classification and that Restoration Times Publications can record?
Restoration Times Publications frequently has access to information that is not directly related to the customer himself or herself. Restoration Times Publications has the ability to record a user's IP address (the address that identifies a user's computer on the Internet); however, in most cases, this information cannot be traced back to the customer. Other information accessible to Restoration Times Publications computer systems through the Internet includes, in many cases, the customer's computer operating system, browser software description, browser version, domain name, and referring web page.
Restoration Times Publications may use "cookies," or information stored on a customer's computer, for the purpose of providing online services to the customer. It is the opinion of Restoration Times Publications that the use of "cookies" will benefit the customer and Restoration Times Publications, when applicable, by providing a profile related to the customer's online history with Restoration Times Publications and the customer's preferences.
The customer should be aware that the above types of information, among others, may be sent by his or her computer across the Internet and that he or she may not be aware of it. Use of Restoration Times Publications web site implies permission given to Restoration Times Publications to track this information for research purposes.
Restoration Times Publications: Accuracy of Information
Restoration Times Publications takes measures to ensure the accuracy of material on its Web site.
In the rare event of inaccurate information being presented on its web site, Restoration Times Publications disclaims responsibility for such inaccuracy but will correct the inaccurate information as soon as possible once informed of the inaccuracy.
Restoration Times Publications: Use of the Restoration Times Publications Web site
The customer takes full responsibility for use of the Restoration Times Publications web site. The Restoration Times Publications Secure Server Guarantee insures the security of online credit card transactions within the parameters outlined on the Security / Guarantee page. Restoration Times Publications will take responsibility for the security of online credit card transactions.
Any material submitted to Restoration Times Publications, other than credit card information, by any means, with or without the customer's knowledge, becomes the property of Restoration Times Publications.
Use of the Restoration Times Publications web site implies acceptance of and agreement to the following statements. All material on the Restoration Times Publications web site is provided "as-is," without any warranty, to the fullest extent allowed under the law. Restoration Times Publications is not responsible for problems related to the use of the Restoration Times Publications web site, including, but not limited to, computer system damage, unavailable network connections, and financial problems experienced by the customer other than those that result from credit card fraud as detailed in the Security / Guarantee.
These conditions may change at the reasonable discretion of Restoration Times Publications. If the conditions are changed, they will be posted in updated form on the Restoration Times Publications web site. Restoration Times Publications reserves the right to nullify the terms and conditions stated in its web site at any time.
The Information We Need to Process Your Order
You explicitly provide information via:
New Account Form or Contact with Customer Service
- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier, and Restoration Times Publications customer service representatives. (NOTE: We would be obligated to disclose individual personal information if Restoration Times Publications were to be subpoenaed or ordered by a court of law.)
We Automatically Collect:
Shopper ID
- Upon visiting our website, we assigned you a unique Shopper ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit.
Internet Protocol (IP) Address
- We record your IP address each time you visit Restoration Times Publications. Recording IP addresses helps us determine usage and traffic patterns.
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Sharing Your Information
Information is Not Shared
Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.
External Links
Our web site may include links to other web sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these web sites. Generally, we will inform you of these links.
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Your Consent
By using our web site, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.
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Payment Information
Restoration Times Publications gladly accepts payments for purchases in the form of credit card. We can only process orders within the United States. Restoration Times Publications retains the right to cancel orders that appear fraudulent or suspect. We report all fraudulent transactions to proper authorities. To insure prompt processing of your order, please insure that your ship to address exactly matches that of your credit card billing address. If you have further questions regarding orders, please email Restoration Times Publications.
Credit Cards
Restoration Times Publications accepts the following credit cards for payment:
Visa
MasterCard
Discover
American Express
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Product Availability and Pricing
Our prices are subject to change without notice.
Infrequently, prices may be inaccurately displayed on our web site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. We apologize for any inconvenience that this may cause.
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Contacting Us
If you have any questions or comments regarding this statement, please email Restoration Times Publications.
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